Privacy Policy

Introduction

At Arose from Chaos, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• • Contact Information: Name and email address when you contact us through our contact form
• • Communication Content: Messages, inquiries, and any other information you choose to share
• • Commission Requests: Details about artwork commissions, preferences, and project specifications

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

• • Device Information: Browser type, operating system, screen resolution
• • Usage Data: Pages visited, time spent on site, click patterns
• • Technical Data: IP address, browser settings, accessibility preferences
• • Cookies: Small data files stored on your device (see our Cookie Policy)

How We Use Your Information

We use the information we collect for the following purposes:

• •
  Communication: To respond to your inquiries, provide customer support, and communicate about commission projects
• •
  Website Improvement: To analyze usage patterns and improve our website's functionality, accessibility, and user experience
• •
  Security: To protect against fraud, abuse, and security threats
• •
  Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• •
  Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, such as hosting services and analytics providers
• •
  Legal Requirements: We may disclose information when required by law, court order, or government investigation
• •
  Protection of Rights: We may share information to protect our rights, property, or safety, or that of our users or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are typically retained for up to 3 years for communication purposes and potential commission follow-ups.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information
• • Portability: Request transfer of your information to another service
• • Objection: Object to certain types of processing

To exercise any of these rights, please contact us through our contact page.

Third-Party Links

Our website contains links to third-party websites and services, including Instagram, Etsy, and Patreon. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies when you visit their websites.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the 'Last updated' date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through ourcontact page.